Who it's for · Growing inspection companies
The inspections multiply.
The decisions should not.
At two or three inspectors the work between jobs fits between jobs. Somewhere after that it becomes somebody's day, and the question stops being how many inspections you can run.
- What multiplies
- Inspections, providers, services, the people who touch each job.
- What should not
- The decisions somebody in the office has to make about every one of them.
One inspection. Every decision on it.
A single family in Cypress, built in 1968, on a crawlspace, with a radon test bought alongside the standard inspection. Here is everything somebody has to decide about it, and what decides it.
- What it costs, and how long to holdThe property's own attributes, read against rules you wrote once.Pricing & Operating Rules
- Which inspectors may take itCrawlspace-qualified and radon-certified, because your rules said who.Scheduling & Dispatch
- Whether the client books it aloneThe same rules run inside their booking, so it arrives scheduled.Online Booking
- When the agreement gets signedDuring the client's own booking, in one action, before anybody drives out.Reports & Agreements
- Whether the report opens yetHeld while the agreement is unsigned or the invoice unsettled.Reports & Agreements
- What the invoice saysIt exists as soon as the inspection does, and every line names its condition.Payments & Invoicing
- What each person gets paidThe services each of them performed, carried into the pay period.Team & Payroll
- What happens after itA service on the inspection creates the return visit, schedules it and pays it.Automations & Follow-up
- Who outside can see itThe inspection knows whose job it is, so each of them opens their own.Client & Agent Experience
Every one of those was worked out by a person before. A rule that settles a decision does not get busier when there are more of them, and a person does.
More people on it, and still one record
Six people touch this job. None of them is working from a copy of it, and none of them has to be told what the others did, which is the part that usually lands on the owner.
Handoffs grow fastest of anything when a company does. This is the one that does not, because there is nothing to hand over.
Dana Whitcombe Owner
Sees where the week stands without asking, and stops being the person the others ring to find out.
Renee Alvarez Office coordinator
Works the exceptions rather than the routine, because the routine already settled itself.
Hannah Reed Inspector
Opens the day already in order, with what each job still needs on it.
Devin Cole Inspector
On the same inspection, paid for the services performed on it rather than for being there.
Alec Marsh Buyer's agent
Opens their own client's inspection, and sees the parts of it they are entitled to.
Erin Salas Homebuyer
Books it, signs it, pays it and reads it in one place, with no phone call in the middle.
Nobody stops growing to change systems
Moving is work, and most of it is ours. Your services, your rates, your people and the rules underneath them come across, and then you check them.
Three of the six stages are yours, and one of those three decides the rest: nothing goes live until you approve it.
- TransferWe do it
- ReviewYou do it
- TrainingTogether
- PracticeYou do it
- ApproveYou do it
- Go-liveTogether
Common questions
We already have a coordinator. What actually changes?
What they spend the day on. The routine decisions on the ledger stop arriving as questions, so the exceptions are what is left, and exceptions are the part of the job a person is worth having for.
Our pricing has more exceptions than most. Will rules hold?
Bring the worst one to the call. A rule reads the property's own attributes and can set the price, the time and who is allowed to perform the job, and the honest test of whether that covers your exceptions is your exceptions rather than ours.
Do our inspectors have to change how they write reports?
No, and that is not a soft answer. Scope holds the agreement, the report's state and who may open it, and asks nothing of the tool your inspectors write in. Open it.
How long does moving take, and who does it?
We do the transfer and you approve the go-live, with review, training and practice in between. The switching page walks the whole of it, including what we will not promise about timing. Open it.
Does adding an inspector mean adding admin?
It adds inspections. Whether it adds office work depends on how many of the decisions on those inspections a person is still making, which is what the ledger above is for. We are not going to put a number on it for your company.
We are at two inspectors and hiring the third. Is this page for us?
Not quite, and the difference is worth respecting. Setting the rules before the third person arrives is the easier order to do it in, and the Starter path is built for exactly that. Open it.
Bring us the operation, not the questions
We will run your own work through it on the call. Four things make that possible.
- How many inspectors and providers you run
- The services you sell, including the ones you sell together
- How many people schedule, and who is allowed to override them
- The one workflow your office argues about
Home inspection software for growing inspection companies.